By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Diving equipment

SHS, AVM-450, etc.
Means of rescue

Lifeguard, Oriole, etc.
Training complexes

Icarus, the Burning wagon, etc.
Equipment for fire stations

SU, SAT, etc.
Personal protective equipment

SZR et al .
Firefighters' combat clothing

BOP-1-ABOP-1-B, etc.
Protective clothing against heat

TC-800-40- T, SLZ-L, etc.
Heat-aggressive clothing

TASK, TASK-M, etc.
Other types of SPO

Midas, Steelworker, etc.
Verification equipment

OXY-TEST, MG, etc.
Oxygen compressors

Vector-OXY-M, etc.
Air compressors

Vector-330, etc.
Compressed oxygen devices

Oxy ogneborets et al .
Devices with compressed air

PROFI-M, etc.
Hose devices

Module-M, etc.
Self-rescuers with compressed air

Extreme , etc.
Panoramic masks and headsets

Review, Review-MR, etc.
Compressed air cylinders

Covers, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for PTS products.

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Guarantees & Return Policy

All PTS products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group